Maz Crown Hair Co respects your privacy and is committed to protecting your personal information.
1. Information We Collect
When you visit our website or place an order, we may collect:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely through payment providers)
- Order history
- Device and browsing information
- Cookies and analytics data
2. How We Use Your Information
We use your information to:
- Process and fulfil orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and shopping experience
- Send promotional emails (only if you opt in)
- Prevent fraud and maintain website security
3. Payment Security
Payments are securely processed by trusted third-party payment providers.
Maz Crown Hair Co does not store your credit or debit card details.
4. Cookies
Our website uses cookies to:
- Remember your preferences
- Improve website functionality
- Analyse website traffic
- Personalise your shopping experience
You may disable cookies through your browser settings if preferred.
5. Third-Party Services
We may share necessary information with trusted third parties including:
- Shipping providers
- Payment processors
- Shopify
- Email marketing platforms
- Analytics providers
These providers only receive the information necessary to perform their services.
6. Marketing Communications
If you subscribe to our newsletter, you may receive:
- Promotions
- Product launches
- Restock notifications
- Exclusive offers
You can unsubscribe at any time using the link included in our emails.
7. Data Security
We implement reasonable security measures to protect your personal information from unauthorised access, loss, misuse, or disclosure.
8. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Delete your information where legally permitted
- Withdraw marketing consent
To make a request, please contact us using the details below.
9. Children's Privacy
Our website is not intended for individuals under the age of 16, and we do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Maz Crown Hair Co
Email: info@mazcrownhair.com.au
Location: Melbourne, Victoria, Australia