Terms & Conditions

Welcome to Maz Crown Hair Co. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. General

Maz Crown Hair Co provides premium virgin and raw human hair products, wigs, hair extensions, and hair accessories.

By using our website, you confirm that you are at least 18 years old or have permission from a parent or guardian.

We reserve the right to update these Terms & Conditions at any time without prior notice.

2. Products

We strive to display our products as accurately as possible. However, due to lighting, monitor settings, and photography, colours may vary slightly from the actual product.

As our products are made from natural human hair, slight variations in texture, colour, and density are normal.

3. Pricing

All prices are listed in Australian Dollars (AUD).

Prices are subject to change without notice.

We reserve the right to correct pricing errors at any time.

4. Orders

Once an order has been placed, you will receive an order confirmation via email.

Maz Crown Hair Co reserves the right to cancel or refuse any order suspected of fraud or unauthorised activity.

5. Payment

We accept secure payment methods including:

Visa
Mastercard
PayPal
Afterpay (where available)
Apple Pay
Google Pay

Payment must be received before your order is processed.

6. Shipping

Orders are generally dispatched within 1–3 business days.

Delivery times may vary depending on your location and the selected shipping method.

Maz Crown Hair Co is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.

7. Local Pickup

Local pickup is available in Melbourne, Victoria, by appointment only where possible.

Customers will receive pickup instructions once their order is ready.

8. Product Care

Proper care and maintenance are essential for the longevity of your hair products.

Maz Crown Hair Co is not responsible for damage resulting from improper care, colouring, chemical treatments, or misuse.

10. Intellectual Property

All website content, including images, logos, graphics, product descriptions, and text, remains the property of Maz Crown Hair Co and may not be copied or reproduced without written permission.