Returns & Refund Policy

At Maz Crown Hair Co., we take pride in providing premium-quality human hair products. Every item is carefully inspected before it is packed and shipped. 

Eligible Returns 

We will gladly offer a replacement, exchange, or refund if: 

  • You received the wrong item. 

  • Your order arrived damaged during transit. 

  • Your item has a manufacturing fault. 

To be eligible, you must contact us within 48 hours of receiving your order and provide: 

  • Your order number. 

  • A description of the issue. 

  • Clear photos of the product and packaging. 

Products must be: 

  • Unused and unworn. 

  • Unwashed, uncut, and unaltered. 

  • In their original condition and packaging, with all tags, security seals, and accessories intact. 

Returns that do not meet these conditions may not be accepted.